Privacy Policy.

1. Who we are

SDTCORE INC. (“SDTCORE,” “we,” “us,” or “our”) is a technology infrastructure and managed services company operating in the Philippines. This policy applies to information collected through sdtcoreph.com and our business lead-generation and inquiry channels.

2. Information we collect

Depending on how you contact us, we may collect:

• Your name and the organization, company or local government unit you represent;
• Your email address and other contact details you choose to provide;
• The service or project you are interested in, together with the details you include in your inquiry;
• Information you submit through Facebook or Instagram lead forms, such as the contact fields and answers you choose to provide; and
• Basic technical information that may be generated when you visit the website, such as browser or device information, where provided by the hosting platform or security services.

Please do not submit passwords, government identification numbers, financial account details, or other sensitive information through our general inquiry forms.

3. How we use your information

We use the information you provide for legitimate business purposes, including to:

• Respond to inquiries and requests for information;
• Understand your organization's technology requirements and assess potential projects;
• Prepare proposals, quotations and service recommendations;
• Contact you about the inquiry or project you submitted;
• Maintain business records, protect our website and prevent misuse; and
• Meet applicable legal and regulatory obligations.

We do not sell personal information. We will not use information collected through a lead form for unrelated marketing purposes without an appropriate lawful basis or consent where required.

4. How information may be shared

We may share relevant information only where reasonably necessary for the purposes described in this policy, including with:

• Service providers: providers that host, secure or operate our website and help deliver submitted inquiries. Our website inquiry form currently uses FormSubmit to transmit form submissions to our business email inbox.
• Meta: if you submit a Facebook or Instagram lead form, the information is collected through Meta's platform and may be made available to SDTCORE in accordance with the form and Meta's applicable terms and privacy practices.
• Professional advisers or authorities: where required by law or necessary to establish, exercise or defend legal claims.

Service providers may process information on our behalf under their own terms and privacy practices. We do not authorize them to use inquiry information for their own unrelated marketing.

5. Storage, security and retention

We apply reasonable organizational and technical measures intended to protect personal information against unauthorized access, loss, misuse or disclosure. No internet transmission or electronic storage method can be guaranteed to be completely secure.

We retain inquiry information only for as long as reasonably necessary to respond to you, manage the business relationship, maintain appropriate records, resolve disputes and comply with legal obligations. The actual retention period may vary depending on the nature of the inquiry and any applicable requirements.

6. Your choices and privacy rights

Subject to applicable law and verification of your identity, you may request access to or correction of personal information we hold about you, ask us to delete information where we are not required or otherwise permitted to retain it, or raise a concern about how your information is handled. You may also choose not to provide optional information, although this may limit our ability to respond to your inquiry.

To make a privacy request, contact us using the details below. We may need to ask for information to verify your identity and understand your request.

7. Cookies and third-party websites

Our website may use essential technical features provided by our hosting or security providers. If we add analytics, advertising pixels or other tracking technologies, we will update this policy as appropriate. Our website or social media pages may link to third-party websites; their privacy practices are governed by their own policies.

8. Children's privacy

Our website and project inquiry services are intended for organizations and adult representatives. We do not knowingly seek to collect personal information from children through our inquiry forms.

9. Changes to this policy

We may update this Privacy Policy when our services, data practices or legal obligations change. The latest version will be published on this page with its effective date.